09 Oct
|
LIVEC STAFFING SERVICES PRIVATE
|
Bengaluru
09 Oct
LIVEC STAFFING SERVICES PRIVATE
Bengaluru
We are seeking a dedicated and skilled Customer Support Executive for our International Voice Process team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service to our international clients, ensuring their inquiries and issues are addressed promptly and effectively. This role requires robust communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.
Key Responsibilities:
Handle inbound and outbound calls from international customers, addressing their queries and providing solutions.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service delivery and customer satisfaction.
Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills:
Proven experience in customer support, particularly in an international voice process.
Excellent verbal and written communication skills in English.
Strong problem-solving abilities and a proactive approach to customer service.
Ability to work adaptable schedule, including weekends and holidays as needed.
Familiarity with CRM systems and customer service software is a plus.
If you are passionate about helping customers and have the required experience, we encourage you to apply for this exciting prospect to join our team and contribute to our mission of delivering outstanding customer service.
📌 Customer Support Executive International Voice Process Bengaluru
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 Bengaluru