We are seeking a skilled ServiceNow Business Analyst to join our team in Andhra Pradesh. The ideal candidate will have a solid background in ServiceNow and IT Service Management (ITSM), with experience in utilizing Jira for project management and User Acceptance Testing (UAT). As a ServiceNow Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will be responsible for gathering and analyzing business requirements, documenting processes, and ensuring that the ServiceNow platform is effectively utilized to meet organizational goals.

Key Responsibilities:
Collaborate with stakeholders to understand their needs and translate them into functional requirements for the ServiceNow platform.
Conduct thorough analysis of business processes and identify areas for improvement.
Document requirements, use cases, and process flows to facilitate development and implementation.




Work closely with the development team to ensure that solutions meet business requirements and are delivered on time.
Participate in User Acceptance Testing (UAT) to validate that the implemented solutions meet the specified requirements.
Provide training and support to end-users to ensure effective use of the ServiceNow platform.

Required Skills:
Robust knowledge of ServiceNow and its capabilities.
Experience with IT Service Management (ITSM) processes.
Proficiency in Jira for project management.
Excellent analytical and problem-solving skills.
Solid communication and interpersonal skills to work effectively with various stakeholders.

If you are a proactive and detail-oriented professional with a passion for improving business processes through technology, we encourage you to apply for this exciting opportunity.

📌 Servicenow Business Analyst Hyderabad (India)
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 India