We are seeking a skilled ServiceNow Business Analyst to join our team in Andhra Pradesh. The ideal candidate will have a solid background in IT Service Management (ITSM) and experience with ServiceNow implementations. As a Business Analyst, you will play a crucial role in bridging the gap between IT and the business, ensuring that technology solutions meet the needs of the organization.

Key Responsibilities:
Collaborate with stakeholders to gather and document business requirements for ServiceNow projects.
Analyze and translate business needs into functional specifications for IT teams.
Conduct User Acceptance Testing (UAT) to ensure that solutions meet business requirements and quality standards.
Utilize Jira for project management and tracking progress on tasks and issues.
Provide training and support to end-users on ServiceNow functionalities and best practices.




Continuously assess and improve ITSM processes to enhance service delivery and efficiency.

Required Skills:
Proficiency in ServiceNow and its modules, particularly in ITSM.
Strong analytical and problem-solving skills.
Experience with Jira for project management.
Excellent communication and interpersonal skills to work effectively with diverse teams.
Ability to manage multiple tasks and projects simultaneously in a fast-paced workplace.

If you are a proactive and detail-oriented professional with a passion for improving IT services through effective business analysis, we encourage you to apply for this exciting chance.

📌 Servicenow Business Analyst Hyderabad (India)
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 India