We are seeking a dedicated and experienced Customer Support Executive to join our team in Maharashtra. The ideal candidate will have a strong background in customer service, particularly within the international voice process and BPO sectors. As a Customer Support Executive, you will be responsible for providing exceptional service to our clients, ensuring their needs are met efficiently and effectively.

Key Responsibilities:
Handle customer inquiries and provide accurate information regarding products and services.
Resolve customer complaints and issues in a timely manner, ensuring customer satisfaction.
Maintain a high level of professionalism and empathy while interacting with customers.
Collaborate with team members to improve service delivery and customer experience.
Document customer interactions and feedback for continuous improvement.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Proven experience in customer support or a related field, particularly in an international call center or BPO setting.
Solid communication skills, both verbal and written, with the ability to engage effectively with customers.
Problem-solving skills and the ability to think on your feet.
Familiarity with customer service software and tools is a plus.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

If you are passionate about providing excellent customer service and have the required experience, we encourage you to apply for this exciting opportunity to be part of our agile team.

📌 Customer Support Executive Pune
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Pune