Collection Manager (Two Wheeler Loans)

CTC: Up to 6.4 LPA

Industry: Banking / NBFC / Auto Finance

The Collection Manager – Two Wheeler Loans is responsible for managing collections and recovery activities for the two-wheeler loan portfolio. The role involves controlling delinquency, reducing overdue accounts, handling field collection teams and agencies, and ensuring timely recovery while maintaining customer relationships and compliance standards. The candidate will be responsible for achieving collection targets and maintaining portfolio quality across assigned locations.

Key Responsibilities
Manage collection and recovery operations for two-wheeler loan accounts
Monitor overdue cases, delinquency trends, and bucket-wise collections
Handle and supervise field collection executives and collection agencies
Achieve monthly recovery and resolution targets
Conduct customer visits and negotiate repayment plans for overdue customers
Ensure timely follow-up on bounced EMI and overdue accounts




Minimize NPA levels and maintain healthy portfolio performance
Prepare daily and monthly MIS reports related to collections and recoveries
Coordinate with sales, credit, legal, and operations teams for escalated cases
Ensure adherence to RBI and company collection policies and processes

Required Skills
Robust negotiation and recovery management skills
Positive communication and team handling abilities
Knowledge of two-wheeler finance collections and delinquency management
Ability to manage field operations and agency performance
Proficiency in MS Excel and reporting
Target-oriented and problem-solving approach

Eligibility
Graduate/Post Graduate in any discipline
3–6 years of experience in collections/recovery, preferably in two-wheeler finance or auto loans
Experience in field collections and agency handling preferred
Willingness to travel for customer and field visits

📌 Collection Manager Two Wheeler Loans Soft Bkt Navi Mumbai
🏢 SkillLabs
📍 Navi Mumbai