Job Title: Customer Support Executive – Voice Process

Location: Bangalore (In office)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:
Handle inbound and outbound calls to resolve customer queries or concerns.
Maintain a positive, empathetic, and qualified attitude toward customers at all times.
Understand customer issues and provide accurate and timely solutions.
Update customer records and follow up on open tickets/cases.
Escalate complex issues to the appropriate department when required.

Requirements:




0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
Fluent in English and Hindi – both verbal and written.
Basic computer knowledge and typing skills.
Ability to work in a rapid-paced environment.
Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Skills:- Communication Skills and English Proficiency

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