Company: Oram Fortune LLP
Location: Sector 82, Mohali, Punjab
Job Type: Full-Time
Work Mode: Work From Office
Job Summary
Oram Fortune LLP is looking for a Telecaller / Telesales Executive with positive communication and customer-handling skills. The candidate will be responsible for handling inbound and outbound calls, communicating with customers, understanding their requirements, providing relevant information, and supporting sales and lead conversion.
Key Responsibilities
Handle inbound and outbound calls with customers and potential clients.
Make outbound calls to generate leads, follow up with prospects, and convert leads into sales.
Handle customer queries professionally and provide accurate information about products and services.
Understand customer requirements and recommend suitable products or services.
Follow up with leads and existing customers through calls and WhatsApp when required.
Maintain proper records of calls, leads, follow-ups, and customer interactions.
Achieve assigned calling, follow-up, and sales targets.
Coordinate with the sales and management team for lead conversion and customer requirements.
Maintain a skilled and positive approach while handling customers.
Requirements
Minimum 6 months of experience in Telecalling, Telesales, Customer Service, Inside Sales, or Outbound Calling.
Experience in both inbound and outbound calling.
Good verbal communication and interpersonal skills.
Solid customer handling and convincing skills.
Comfortable making regular outbound calls and following up with customers.
Basic computer knowledge and ability to maintain call records.