Job description

Designation: Customer Support & Sales

Role & responsibilities:

· Research and identify potential clients through online search

· Outbound Cold Calls to gather exact data

· Convert incoming order request Via calls and emails

· Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.

· Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact conversion.

Preferred candidate profile

· Must be ok with US shift hours

· Experience in Sales process Outbound Calling

· Excellent spoken & writing communication

· Results-oriented mindset with a drive to meet and exceed sales targets.

About Us

Whether you are a degree holder, designer, marketer, or customer care specialist, you will find your role here a chance to build a career in a thriving international business. We are a financially secure, high-growth e-commerce company generating over $10 million in annual revenue, driven by a vertically integrated model that combines cutting-edge digital commerce with robust in-house manufacturing, with offices across Gurgaon, Faridabad, United States.




Currently recruiting for Gurugram office, very near to Sikanderpur metro station
Very attractive Rewards and Recognition program
With operations rooted in India and expanding across the United States and the United Kingdom, we serve a diverse global customer base through exceptional products and seamless fulfilment.

Our Global Footprint

Gurgaon & Faridabad (India): Innovation, manufacturing, and operational headquarters. United States & United Kingdom: Sales, marketing, and customer experience hubs.

What Sets Us Apart

In-House Manufacturing: Full control over quality, timelines, and innovation. Digital-First DNA: Technology-led processes and data-driven decision making.

Sustainable Growth: Financially sound with a explicit path to scalable, long-term expansion.

Why Work With Us

Impact at Scale: Shape products that reach thousands of customers globally. Culture of Ownership: Agile teams, flat structure, and transparent communication.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Customer Support Voice Process Gurugram (India)
🏢 Propound Internet
📍 India