Telecaller – Job Description

Job Title: Telecaller
Location: Raipur, Chhattisgarh
Employment Type: Full-time

Job Summary:
We are looking for a confident and enthusiastic Telecaller to handle outbound and inbound calls, communicate with prospective clients/customers, provide relevant information, and support lead generation and follow-ups.

Key Responsibilities:
Make outbound calls to prospective customers/clients.
Handle incoming calls and respond to queries professionally.
Explain products, services, programs, or offerings clearly.
Follow up with leads and maintain regular communication.
Maintain accurate records of calls, leads, and follow-ups.
Identify customer requirements and provide appropriate information.
Coordinate with the concerned team for further assistance or conversion.




Achieve daily/weekly calling and follow-up targets.
Maintain a polite, qualified, and positive approach during calls.

Requirements:
Graduate or 12th pass with positive communication skills.
Excellent verbal communication and interpersonal skills.
Comfortable speaking in Hindi and English.
Basic knowledge of MS Office/Google Sheets and data entry.
Valuable follow-up and convincing skills.
Previous telecalling, counselling, sales, or customer service experience will be an advantage.
Freshers with good communication skills can also apply.

Pay: Up to ₹10,000.00 per month

Work Location: In person

📌 Tele Calling Executive Raipur (India)
🏢 Mpower Group Of Schools
📍 India