Dream Coconut Villa Resort, Munnar, is seeking a friendly, qualified, and customer-focused Front Office Receptionist to join our team. The ideal candidate will be responsible for welcoming guests, managing reservations, handling check-ins and check-outs, and ensuring an exceptional guest experience throughout their stay.

Key Responsibilities
Greet and welcome guests in a warm and skilled manner.
Handle guest check-ins and check-outs efficiently.
Manage room reservations, bookings, and cancellations.
Answer phone calls, emails, and guest inquiries promptly.
Maintain accurate guest records and billing information.
Coordinate with housekeeping and other departments to ensure smooth operations.
Assist guests with local information, travel arrangements, and special requests.
Handle guest complaints and resolve issues professionally.
Maintain a clean and organized reception area.

Requirements
Bachelor's degree or equivalent qualification preferred.
Previous experience in hospitality, customer service, or front office operations is an advantage.




Excellent communication and interpersonal skills.
Proficiency in English and hindi is a must; knowledge of other languages is a plus.
Basic computer skills and familiarity with hotel management software are preferred.
Pleasant personality with a customer-oriented attitude.
Ability to work flexible shifts, including weekends and holidays when required.

What We Offer
Competitive salary of ₹20,000 – ₹22,000 per month.
Free food and accommodation.
Supportive and friendly work setting.
Opportunity to grow within the hospitality industry.
Work in the beautiful hill station of Munnar.

How to Apply

Interested candidates can apply by sending the resume on WhatsApp number - +91-XXXXXXXXXX.

Job Type: Full-time
Work Location: On-site, Munnar, Kerala

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:
Food provided

Work Location: In person

📌 Front Desk Receptionist Munnar
🏢 DREAM COCONUT VILLA RESORT
📍 Munnar