09 Oct
|
Teleperformance
|
Indore
09 Oct
Teleperformance
Indore
Job Title: Sales Executive – E-commerce | Domestic Voice Process
Location: Indore
Work Mode: Work From Office
Employment Type: Full time
Salary: ₹21,000–₹23,000 CTC + up to ₹2,000 PLI
Working Days: 6 Days
Week Off: 1 Rotational Week Off
Job Description
We are hiring Customer Support Executives for a Domestic E-commerce Voice Process in Indore.
The role involves handling customer calls, resolving queries, providing appropriate solutions, and ensuring a smooth customer experience.
Eligibility:
Graduation is mandatory.
Minimum 6 months of relevant sales/customer-facing experience.
Experience in Sales, Tele-sales, Insurance, Seller Support, Customer Support with sales exposure, or similar roles will be considered.
Positive Hindi and English communication skills.
Comfortable working from office.
Immediate joiners preferred.
Key Responsibilities:
Handle inbound/outbound customer calls.
Understand customer queries and provide appropriate solutions.
Assist customers with orders, products, services, and related queries.
Handle customer concerns professionally.
Maintain accurate customer interaction records.
Achieve assigned quality and performance targets.
Coordinate with internal teams whenever required.
Work Schedule:
6 working days
1 rotational week off
9-hour shift including 1-hour break
Shift timings fall within 9:00 AM–9:00 PM
Work From Office
Compensation:
₹21,000 CTC + ₹2,000 PLI OR
₹23,000 CTC + ₹2,000 PLI
Salary will depend on previous CTC, experience, and company norms.
Work Location: Indore, Madhya Pradesh
Immediate Joiners Preferred
Pay: Up to ₹25,000.00 per month
Work Location: In person
📌 Sales Executive – E Commerce Domestic Voice Process Indore
🏢 Teleperformance
📍 Indore