Job Summary
Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, skilled workplace at all times.
Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s.
Assists in VIP’s arrival departure in absence of guest relation officers.
Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.

Responsibilities and Duties
Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.
Assists in sending guest messages or faxes.
Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows




Assists in handling room lock problems.
Prepares and checks for VIP’s arrival and escorts guests to rooms.
Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
Operates the front office computer system in order to assist front office attendants.

Qualifications and Skills
Graduates bachelor degree and/or diploma in hotel and restaurant management or other related field

Job Type: Full time

Pay: ₹20,000.00 - ₹25,000.00 per month

Education:
Bachelor's (Preferred)

Experience:
Duty Managers: 8 years (Required)

Location:
Agra, Uttar Pradesh (Required)

Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

📌 Hotel Duty Manager Agra
🏢 Hotel Grand Imperial - Agra
📍 Agra