Sales Coordinator – Roles & Responsibilities
Coordinate with customers regarding orders, enquiries, product requirements and delivery schedules.
Receive, verify and process customer purchase orders and ensure all details are correct.
Prepare quotations, sales orders, order confirmations and other sales-related documents.
Coordinate with the Sales Team regarding recent orders, amendments and customer requirements.
Follow up with Production to ensure orders are completed as per the required quantity and delivery date.
Coordinate with Quality, Stores, Packing and Dispatch departments for smooth order execution.
Monitor order status and follow up on pending orders to avoid delivery delays.
Provide customers with regular updates regarding production, dispatch and delivery status.
Coordinate with Dispatch and transporters for timely shipment of finished goods.
Coordinate with Accounts for invoice preparation and customer payment follow-up.




Handle customer queries and coordinate with the concerned department for resolving complaints.
Maintain customer details, sales orders, dispatch records and other sales documents properly.
Prepare daily, weekly and monthly sales, order pending and dispatch status reports.
Maintain proper communication and follow-up with customers until the order is completed.
Support the Sales Manager in preparing sales information, reports and other required data.
Ensure timely communication of customer requirements to the concerned departments.
Perform other sales and coordination activities assigned by the Sales Manager or Management.

Job Types: Permanent, Full time

Pay: ₹19,000.00 - ₹25,000.00 per month

Education:
Bachelor's (Preferred)

Experience:
total work: 4 years (Preferred)
Sales: 3 years (Preferred)

Work Location: In person

📌 Sales Coordinator Tiruppur
🏢 Poly elastic private
📍 Tiruppur