Key Responsibilities

Operations Management
Oversee daily operations of all departments including Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and Guest Relations.
Ensure smooth functioning of hotel/resort/restaurant operations.
Monitor operational efficiency and implement improvements where necessary.
Maintain high standards of cleanliness, safety, and service quality.

Guest Experience
Ensure exceptional guest satisfaction and handle escalated guest complaints professionally.
Develop strategies to enhance customer experience and brand reputation.
Monitor guest feedback and implement corrective actions.

Financial Management
Prepare and manage annual budgets and operational forecasts.
Monitor revenue, expenses, and profitability targets.
Control operational costs while maintaining service quality.
Review financial reports and implement revenue enhancement strategies.

Team Leadership
Recruit,



train, supervise, and motivate department heads and staff.
Conduct performance evaluations and support employee development.
Foster a positive work culture and ensure staff discipline and professionalism.

Sales & Business Development
Support sales and marketing initiatives to increase occupancy and revenue.
Build relationships with corporate clients, vendors, and travel partners.
Identify current business prospects and market trends.

Compliance & Safety
Ensure compliance with local laws, health regulations, labor laws, and company policies.
Maintain safety and security standards across the property.
Conduct regular audits and inspections.

Pay: Up to ₹300,000.00 per month

Work Location: In person

📌 General Manager Pernem (India)
🏢 White Wharf Beach Resort
📍 India