09 Oct
|
Rain & Rainbow
|
Jaipur
09 Oct
Rain & Rainbow
Jaipur
Job Summary
We are looking for a friendly, patient, and customer-focused Customer Support Representative to join our team. The ideal candidate will assist customers with their questions, resolve issues efficiently, and ensure a positive customer experience.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat.
Understand customer concerns and provide accurate solutions.
Resolve complaints and troubleshoot basic issues professionally.
Maintain accurate records of customer interactions.
Follow up with customers when necessary to ensure their issues are resolved.
Escalate complex issues to the appropriate team.
Maintain a positive and qualified attitude at all times.
Requirements
Excellent verbal and written communication skills.
Solid problem-solving and interpersonal skills.
Customer-focused and patient approach.
Basic computer and internet skills.
Ability to work independently and as part of a team.
Previous customer service experience is preferred but not required.
What We Offer
Competitive salary
Training and career development opportunities
Friendly and supportive work environment
Performance-based incentives
[Other advantages]
How to Apply:
Interested candidates can apply through Indeed with their updated resume. We look forward to hearing from you!
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Support Representative Jaipur
🏢 Rain & Rainbow
📍 Jaipur