Position: F&B; Service Trainer

Experience: 5+ Years

Location: Puducherry, Trivandrum, Sikkim

Job Summary:

The Guest Service Associate (Food & Beverage) delivers courteous, productive, and qualified service to guests in Food & Beverage outlets, while also leading skill-training delivery at the assigned center. The role combines hands-on guest service standards with responsibility for training coordination, community engagement, and center operations, ensuring both guest satisfaction and program outcomes.

Key Responsibilities:
Deliver effective training sessions in line with the Approved Curriculum for each job role (ACLP).
Build engagement with parents and the local community, and develop employer linkages to support program delivery.
Liaise with superiors, public agencies, and local authorities, including managing center memberships and related coordination.
Coordinate center activities with stakeholders to ensure operational efficiency and compliance with applicable policies and procedures.
Prepare periodic reports and records on center progress, status, and other project reporting requirements.
Support the development of improved training methods, including designing and implementing evaluation methodologies, analyzing results,



and recommending or taking corrective action.
Advise staff, students, and stakeholders on technical matters, center goals, policy interpretation, and problem resolution.
Act as center representative during events and projects, responding to and resolving emergency situations and ensuring plans are implemented and controlled as designed, including project logistics.
Carry out assigned program activities in accordance with project deliverables.
Monitor and manage trainee attendance to ensure compliance with program standards.

Required Qualifications & Experience:
Bachelor's degree or higher in a relevant field, or a Diploma in Hotel Management.
Minimum 5 years of on-the-job experience in a related role, including at least 2 years delivering training.
Demonstrated experience in the relevant domain is essential.
Familiarity with instructional technologies, teaching platforms, and best practices for training delivery.

Pay: ₹300,000.00 - ₹360,000.00 per year

Application Question(s):
How many years of work experience do you have with Food & Beverage Service?
Mention the notice period in days.

Work Location: In person

📌 Food And Beverage Trainer Puducherry
🏢 Softview Infotech
📍 Puducherry