Role Summary

Responsible for the overall operations, performance, and maintenance of multiple restaurant outlets. Ensures smooth day-to-day operations, high customer satisfaction, staff productivity, food quality, hygiene, safety, and achievement of sales and profitability targets across all stores.

Key Responsibilities
Manage and supervise daily operations across multiple restaurant outlets.
Ensure all stores follow company standards, SOPs, food safety, hygiene, and quality guidelines.
Monitor sales, costs, wastage, inventory, and profitability for each outlet.
Set sales targets and develop action plans to achieve business goals.
Recruit, train, coach, and manage restaurant managers, supervisors, and team members.
Monitor staff attendance, performance, productivity, and manpower requirements.
Conduct regular store visits and operational audits to identify and resolve issues.
Maintain consistent food quality, service standards, cleanliness, and customer experience across all outlets.
Manage inventory, purchasing, stock levels, and minimize food and material wastage.




Handle customer complaints and ensure timely resolution of operational issues.
Monitor store maintenance, equipment condition, repairs, and facility requirements.
Coordinate with vendors, suppliers, maintenance teams, and other departments.
Prepare and review daily, weekly, and monthly operational and financial reports.
Analyze store performance and implement corrective actions where required.
Ensure compliance with company policies, legal requirements, health and safety regulations.
Control operating expenses and improve overall store profitability.
Support recent store openings, staff training, operational setup, and launch activities.
Conduct regular meetings with store managers and communicate business priorities and targets.
Identify opportunities to improve sales, service quality, operational efficiency, and customer satisfaction.

Pay: ₹18,000.00 - ₹22,000.00 per month

Perks:
Cell phone reimbursement
Paid time off

Work Location: In person

📌 Restaurant Manager Vellore
🏢 Black bird restaurant and cafe's
📍 Vellore