We are looking for a confident and goal-oriented Telecaller with 1 to 3 years of experience to join our team. The candidate will be responsible for managing client communications, handling inbound and outbound inquiries, leading payment follow-ups, and ensuring accurate call record management.

Location: Gurugram, Haryana
Experience: 1–3 years
Job Type: Full time

Key Responsibilities
Client Calls & Follow-ups: Make feedback and follow-up calls to current and prospective clients.
Payment Recovery: Follow up with clients to track and collect pending payments.
Enquiry Handling: Answer client questions, explain products/services, and guide new leads.
Issue Resolution: Resolve client complaints quickly by coordinating with senior team members.
Record Keeping:



Update CRM software and MS Excel sheets with daily call logs and follow-up status.

Requirements
Positive verbal and written communication skills.
Proficiency in Hindi and basic English.
Confident, polite, and professional personality.
Robust communication, conflict handling, and time-management skills to handle high call volumes.
Basic knowledge of MS Excel and CRM systems.
Good client-handling and follow-up skills.
Ability to manage multiple calls and follow-ups effectively

Key Skills

Telecalling | Client Handling | Payment Follow-up | Customer Feedback | Client Coordination | Lead Follow-up | MS Excel | CRM

Pay: ₹25,000.00 per month

Work Location: In person

📌 Telecaller Gurugram
🏢 novanectar services
📍 Gurugram