09 Oct
|
Visko Groups
|
Indore
09 Oct
Visko Groups
Indore
SERVICE MANAGER – JOB DESCRIPTION
Location:Sewer road Indore
Experience: 2+ Years in Service / Technical Field
Salary: ₹20,000–₹30,000 + Incentives
Key Responsibilities*
Manage and supervise the service/installation team.
Plan and schedule customer installations and service visits.
Hire, train and manage service technicians.
Handle customer complaints and ensure quick resolution.
Coordinate installation, maintenance and after-sales service.
Monitor service quality, technician performance and pending complaints.
Maintain daily service reports and customer feedback.
Coordinate with Sales, Production and Dispatch teams.
Ensure customer satisfaction and timely service completion.
Required Skills*
Technical knowledge and problem-solving ability
Team management skills
Positive communication and customer-handling skills
Fieldwork and travel flexibility* Basic Excel/Google Sheets knowledge
Technical knowledge and problem-solving ability
Team management skills
Valuable communication and customer-handling skills
Fieldwork and travel flexibility
Basic Excel/Google Sheets knowledge
Contact:+91-XXXXXXXXXX
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Service Manager Indore
🏢 Visko Groups
📍 Indore