Role Overview

As a Visa Travel Agent, you will manage end-to-end visa processing services for clients traveling to multiple international destinations. You’ll act as a bridge between consulates and clients, ensuring a seamless and productive documentation process while maintaining high levels of customer satisfaction.

Key Responsibilities
Handle all visa processing requirements for tourist, business, Umrah, Hajj, and student visas
Guide clients on visa requirements based on destination and nationality
Prepare and verify documentation, application forms, and supporting papers
Schedule and coordinate consulate appointments, biometric submissions, and follow-ups
Stay updated with changing consulate rules, fees, and processing times
Liaise with embassy/consulate offices for smooth submissions and queries
Maintain visa records, client communication logs, and timely reporting




Provide post-submission updates and support to clients until passport delivery
Collaborate with ticketing, holiday, and customer care teams internally

Key Requirements
Minimum 2 years of experience in visa processing or travel documentation
Solid knowledge of Schengen, UK, US, Canada, UAE, and Southeast Asia visa processes
Excellent communication and customer service skills
Detail-oriented with strong organizational skills
Proficient in Microsoft Office and basic CRM tools
Knowledge of Umrah/Hajj visa processing is a big plus
Ability to handle pressure, deadlines, and multiple cases simultaneously

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
Health insurance
Provident Fund

📌 Visa Travel Agent Banjara Hills
🏢 IMAD Travel
📍 Banjara Hills