Job Responsibilities
Minimum 3–5 years of relevant experience in AV Service, Maintenance, Troubleshooting, and AV Integration
Diploma / ITI / BE/ Bachelors in Electronics, Electrical, or related field
Attend and resolve AV service calls and breakdown issues at customer sites.
Perform Preventive Maintenance (PM) of AV systems and equipment as per the scheduled plan.
Troubleshoot and resolve issues related to Audio, Video, Displays, Projectors, Video Conferencing, Amplifiers, DSPs, Crestron/Extron systems, and Room Control systems.
Conduct regular health checks of AV equipment and identify potential issues before failure.
Perform installation, configuration, testing, and commissioning of AV equipment when required.
Coordinate with customers and internal teams for timely resolution of service issues.
Maintain proper service reports, PM reports, equipment status, and site visit records.
Escalate critical or recurring technical issues to the senior engineering/OEM support team.
Coordinate with OEMs and vendors for warranty, repair, and replacement requirements.




Ensure all service calls and PM activities are completed within the defined SLA/TAT.
Provide basic user support and guidance to customers on AV system operation.
Maintain required tools, spares, and equipment for service activities.

Required Skills
Positive knowledge of Audio & Video systems and AV integration.
Hands-on experience in troubleshooting AV equipment.
Knowledge of Crestron, Extron, QSC, Kramer, HARMAN, Poly/Polycom, Cisco, Panasonic, LG, Samsung, etc. will be an advantage.
Basic understanding of networking, IP configuration, HDMI, SDI, signal flow, audio cabling, and control systems.
Good communication and customer-handling skills.
Ability to work independently at customer sites and travel as required.
Robust troubleshooting and problem-solving abilities.

Pay: ₹30,000.00 - ₹40,000.00 per month

Advantages:
Provident Fund

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Service Engineer Bengaluru
🏢 Unicom Infotel Pvt.Ltd
📍 Bengaluru