Roles & Responsibilities – Telecaller (Marketing)
Make outbound calls to prospective customers using provided leads or databases
Explain company products/services clearly and confidently to potential clients
Generate and qualify leads for the marketing and sales teams
Follow up with interested prospects and maintain regular communication
Update customer details, call status, and remarks accurately in the CRM or lead tracker
Achieve daily/weekly/monthly calling and lead targets as assigned
Handle customer queries professionally and provide correct information
Schedule appointments or callbacks for counselors/sales executives when required
Maintain proper call etiquette and a positive brand image of the company
Coordinate with the marketing team for campaign-related calling activities
Track feedback from prospects and report market insights to the reporting manager
Ensure data confidentiality and comply with company policies
Submit daily work reports and performance updates on time

Requirements and Skills:
On site Job




Required staffs for Evening shift from 5:30 PM -1:30 AM
Freshers can also apply
May be have to work on holidays
Proven work experience as a telecaller in a similar role.
Solid computer skills, including proficiency in MS Office, web analytics, and Google Adwords.
Excellent communication and presentation skills.
A Bachelor’s degree in Marketing or a relevant field is typically preferred.

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Commuter assistance
Paid time off

Application Question(s):
Are you willing to work after 5:30PM - 1:30 AM
Are you a fresher ?
Are you looking for a long-term or short-term chance?

Education:
Bachelor's (Preferred)

Experience:
coordinating: 2 years (Preferred)

Location:
Kochi, Kerala (Preferred)

Shift availability:
Night Shift (Preferred)

Work Location: In person

📌 Telecaller Kochi (India)
🏢 Eduacharya Institute of Advanced Manangement and Technology
📍 India