09 Oct
|
Hotel New Narmada
|
Koregaon Park
09 Oct
Hotel New Narmada
Koregaon Park
We are looking for a confident and customer-oriented International Telecaller Executive to handle international customers over calls. The candidate will be responsible for making outbound calls, communicating with customers, understanding their requirements, and providing appropriate information about products/services.
Key Responsibilities
Make outbound calls to international customers.
Communicate with customers professionally and understand their requirements.
Explain products/services, offers, and relevant information clearly.
Generate leads and follow up with potential customers.
Handle customer queries and provide appropriate solutions.
Maintain accurate records of calls, customer information, and follow-ups.
Achieve daily/weekly/monthly calling and performance targets.
Coordinate with the sales and other relevant teams.
Maintain a positive and professional approach while interacting with customers.
Follow company policies, calling guidelines, and quality standards.
Required Skills
Excellent verbal communication skills in English.
Positive pronunciation and a neutral/clear accent preferred.
Robust convincing and interpersonal skills.
Positive listening and problem-solving abilities.
Basic computer knowledge and familiarity with MS Excel.
Ability to handle international customers professionally.
Target-oriented and self-motivated.
Comfortable working in rotational/night shifts.
Pay: ₹28,000.00 - ₹33,500.00 per month
Benefits:
Provident Fund
Work Location: In person
📌 International Telecaller Executive Koregaon Park
🏢 Hotel New Narmada
📍 Koregaon Park