Responsible for welcoming guests, handling check-ins and check-outs, managing reservations, responding to guest queries, and ensuring a smooth and pleasant guest experience from arrival to departure.

Key Responsibilities:
Welcome and greet guests warmly and professionally.
Handle guest check-in and check-out procedures.
Manage room reservations, bookings, cancellations, and modifications.
Answer telephone calls, emails, and guest enquiries.
Provide information about hotel facilities, services, room types
Coordinate with Housekeeping, F&B;, Maintenance, and other departments for guest requirements.
Maintain accurate guest records and update hotel software/system.
Handle guest complaints and requests promptly and professionally.
Collect room payments and issue bills/receipts when required.
Monitor room availability and coordinate room allocations.
Ensure proper handover of duties between shifts.

Pay: ₹14,800.00 - ₹16,000.00 per month

Perks:
Cell phone reimbursement
Adaptable schedule
Food provided

Work Location: In person

📌 Front Desk Receptionist Thiruvananthapuram (India)
🏢 Adrak Ventures International
📍 India