We are looking for a Shopify Specialist/Team Leader to help merchants successfully set up and use our Shopify app. In addition the specialist will lead a team of juniors and mentor them to maintain the Shopify Apps.
This role is not traditional customer support — you will work directly with Shopify themes, troubleshoot issues, and guide merchants through technical setup.
Your goal is to ensure every merchant gets value from the app quickly.
Responsibilities
Assist merchants in configuring the app within their Shopify store
Help install and position wishlist elements in Shopify themes
Troubleshoot issues related to theme compatibility
Work with Liquid, HTML, CSS, and JavaScript to resolve integration problems
Guide merchants via live chat inside the app
Identify recurring issues and suggest improvements to the product team
Provide clear, simple explanations to non-technical users
Requirements
Experience working with Shopify themes
Strong knowledge of Liquid (Shopify templating language)
Solid understanding of HTML, CSS, and JavaScript
Ability to debug frontend issues
Valuable communication skills in English
Ability to explain technical concepts in easy terms
Nice to Have
Experience working with Shopify apps
Familiarity with theme customization and app blocks
Previous experience in technical support or customer-facing roles
What We Offer
Work on a fast-growing Shopify app
Direct impact on product and user experience
Opportunity to grow into product or engineering roles
Flexible and team-oriented work environment
Role Type
Permanent (3 months probation period) / Full-time / On-site (Pune, India)
Key Objective
Help merchants successfully launch their wishlist and improve their store conversion.
Pay: ₹50,000.00 - ₹84,000.00 per month
Application Question(s):
How many years of Shopify Backend Development you have?
How many years of Shopify Frontend Development you have?
How many years of Shopify theme management do you have?
Did you create or participate to the development of a Shopify App for the Shopify App Store in the past?
Did you support clients installing and configuring Shopify Apps and Themes in the past?
Work Location: In person
📌 Shopify Specialist / Team Leader Themes, Liquid, Front End And Back End Pune
🏢 Mgs
📍 Pune