Role Summary

Performs creation and updating of general customer master data and sales specific customer master data and part numbers, requiring exercise of judgment and detailed knowledge of procedures. Has minimal supervision in a well-structured environment, guarantees the correct creation of data entries, and works with strategical and very sensitive data. Often represents the top level of knowledge and specialization

Main Tasks

Main Accountabilities
Creation of current customer master data in SAP and setting up correct relationship between account, parties (Sold-to party, Ship-to party, Payer, Bill-to party)
Update and share of existing customer master data based on input from Sales, setting up correct relationship between accounts, parties
Creation of financial data for new customer master data in SAP and Cofidi system
Update of financial data for customer master data
Implementation of new customer accounts into national mexical database
Creation of output condition for billing
Set up recent material part numbers
Update existing material part numbers
Correct maintenance of sales views for material master data




Creation of quality master data for part material master data in SAP and CIM database
Handling of all other sensitive and customer specific data in M+H database
Reporting of process and/or system issues; improvement proposals
Leading of smaller projects
Regular communication with internal departments
Proactive approach to problem solving/complaint handling
Performing other tasks according to the direct supervisor

Key Performance Indicators/Key Result Areas
Keeping deadlines
Sticking to the KPI´s defined by Other Services dep.
Zero error data processing

Internal & External Working Relationships
Sales Key Account Managers

Experience

Job Requirements (Qualifications, Skills, Experience, Competencies)
Good knowledge of English language
Previous experience in similar position min. 1 year / other administrative position within M+H with similar scope is advantage
SAP knowledge is advantage
Positive communication and organizational skills
Analytical thinking
Focus on detail
MS Office
MS Teams
Willingness to travel

📌 Specialist Customer Master Data Bengaluru
🏢 Mann+Hummel
📍 Bengaluru