The Logistics Dispatcher is responsible for coordinating and managing the daily movement of goods, vehicles, and drivers to ensure timely, cost-effective, and secure delivery of shipments. This role serves as a central point of communication between drivers, customers, and internal teams, ensuring schedules are met and issues are resolved quickly.

Key Responsibilities
Schedule, dispatch, and monitor drivers, vehicles, and shipments
Coordinate pickup and delivery times to meet customer and operational requirements
Communicate with drivers regarding routes, schedules, traffic, weather, and delivery instructions
Track shipments in real time and proactively resolve delays or disruptions
Maintain accurate records of dispatch activities, delivery times, and driver logs
Ensure compliance with transportation regulations, safety policies, and company procedures
Handle customer inquiries, updates, and service issues professionally
Collaborate with warehouse, operations, and customer service teams
Optimize routes and loads to improve efficiency and reduce costs
Respond to emergencies, breakdowns,



or last-minute schedule changes

Required Qualifications
High school diploma or equivalent (Associate’s degree preferred)
Previous experience in dispatching, logistics, transportation, or supply chain operations
Strong communication and problem-solving skills
Ability to multitask and work effectively in a quick-paced workplace
Proficiency with dispatch software, GPS tracking systems, and Microsoft Office
Knowledge of transportation regulations and safety standards (preferred)

Skills & Competencies
Excellent organizational and time-management skills
Strong attention to detail
Ability to remain calm under pressure
Customer-focused mindset
Effective decision-making and conflict resolution skills

Working Conditions
May require shift work, weekends, or on-call availability
Office-based role with frequent phone and computer use

Job Types: Full-time, Permanent

Pay: ₹13,304.68 - ₹38,857.56 per month

Work Location: In person

📌 Logistics Dispatcher Jalandhar (India)
🏢 OTT Group
📍 India