Serves as the primary face of the hospital, welcoming and guiding patients, relatives, and visitors to the correct departments.
Handles patient registrations for both outpatients (OPD) and inpatients (IPD) while maintaining accurate details in the Hospital Information System (HIS).
Manages doctor appointments by scheduling, rescheduling, or canceling bookings via phone calls, emails, and walk-ins.
Controls lobby traffic and coordinates patient queues to ensure smooth daily operations and minimal waiting times.
Operates multi-line phone channels, routing inquiries and providing accurate details about doctor availability, tariffs, and hospital policies.
Verifies health insurance eligibility, corporate advantages, and Third-Party Administrator (TPA) documentation.




Collects upfront payments for consultations or diagnostic tests, issues receipts, and manages daily front-desk cash flow.
Coordinates cross-departmentally with nursing, housekeeping, and security staff to resolve operational friction quickly.
Maintains strict medical confidentiality regarding patient personal data and health records.
Requires core professional traits including solid multitasking, basic computer literacy, multilingual fluency, and a high level of empathy.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:
Paid time off

Work Location: In person

📌 Front Office Executive Receptionist Velachery
🏢 Lemonn Health care
📍 Velachery