We are seeking a proactive and detail-oriented qualified to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires robust communication skills, a customer-centric approach, and proficiency in Excel to support daily operational tasks and client servicing.

Handle front desk activities for Trade Finance operations.
Coordinate with internal teams and customers for trade-related documentation.
Verify and maintain records of import/export documents.
Support processing of Letters of Credit (LC), Bank Guarantees (BG), and other trade finance transactions.




Track transaction status and ensure timely updates to stakeholders.
Prepare MIS reports and maintain operational records.
Assist in resolving customer queries and follow up on pending items.
Ensure compliance with bank policies and regulatory requirements.
Eligibility:
Graduate in Commerce, Finance, Banking, Economics, or related discipline.
Freshers can apply.
Positive communication and interpersonal skills.
Basic knowledge of Trade Finance concepts will be an added advantage.
Proficiency in MS Excel and MS Office.

📌 Operations Team Member Wbg Operations Ops 0469 0261 1039404 Gurugram
🏢 Kotak Securities
📍 Gurugram