09 Oct
|
Infinity pulse enterprises
|
India
09 Oct
Infinity pulse enterprises
India
Support Engineer is a technical qualified responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues for customers or internal stakeholders. They act as the primary point of contact for technical inquiries, using remote desktop tools, ticketing systems, and direct communication channels to restore service and ensure system reliability. Key responsibilities include installing and configuring IT systems, performing root cause analysis to prevent recurrence, and documenting solutions in knowledge bases. Support Engineers often collaborate with development and operations teams to escalate complex issues, automate routine tasks via scripting, and provide user training to enhance the overall customer experience.
Pay: ₹18,000.00 - ₹23,000.00 per month
Advantages:
Versatile schedule
Paid sick time
Paid time off
Work Location: In person
📌 Support Engineer Chennai (India)
🏢 Infinity pulse enterprises
📍 India