Key Responsibilities

Attends all team meetings to understand the unique needs and initiatives of the sales unit. Provides customer support by covering account packages, including: o Enter/Process quotes, orders POs, and communicating status to reps/customers as needed o Email/Call customers as required by reps or customer need o Handle customer service issues and follow up if over 24 hours o Resolve deal desk and shipping requests o Escalate issues from customers to the appropriate internal department Answers requests from all sellers within the sales unit. Calls vendors to work through pricing and fills out all yearly forms required by legal. Assists with bids (RFP/RFQ). Provides support to customers to resolve sales-related issues in a timely manner. Expedites and follows through on rush requests from customers. Answers inbound calls, and email inquiries from customers. Assists with Business Review preparation. Works in a team setting to support the customer experience
IND4

Advantages:
Paid time off
Provident Fund

Work Location: In person

📌 Purchase Order Specialist Mumbai
🏢 Global Industrial
📍 Mumbai