09 Oct
|
Tata Consultancy Services
|
India
09 Oct
Tata Consultancy Services
India
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.
What we are looking for
Role: Servicedesk QA
Experience Range: 4 to 6 Years
Location: Noida
Must Have :
Solid knowledge of ITIL processes (Incident, Request, Problem Management).
Experience with Service Desk operations and ticketing tools (ServiceNow preferred).
Excellent analytical and reporting skills.
Familiarity with QA methodologies and audit processes.
Positive communication and coaching skills.
Good to Have :
Positive understanding of Incident, Asset, Problem and Change Management (ITIL)
Knowledge of CMDB & Service Mapping
Note: Please review the above JD. Interested and relevant candidates may apply for opportunities in Bangalore, Pune, Hyderabad, and Chennai.
📌 Servicedesk Qa Noida (India)
🏢 Tata Consultancy Services
📍 India