Job Role & Responsibilities:
Handle customer queries via chat for US healthcare clients.
Provide prompt and accurate responses to customer inquiries.
Maintain professionalism and empathy while resolving customer issues.
Update internal systems with customer interaction details.
Collaborate with team leads and support teams to ensure high customer satisfaction.
Interview Rounds:
HR Round
AMCAT Test
Writex (Written Assessment)
Operations Round
Typing Test
Key Requirements:
Education: HSC (12th pass) or Graduate in any discipline.
Experience: Minimum 6 months experience in chat-based customer service.
Communication: Excellent written communication skills in English.
Typing Speed: Proficient in rapid and accurate typing.
📌 Hiring For Chat Support Executive – Us Healthcare Process In Thane Bhubaneswar (India)
🏢 Lisa HR Consultancy
📍 India
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