Responsibilities
Handle inbound and outbound calls professionally
Respond to patient over chat
Manage appointment bookings and follow-ups to drive revenue
Ensure high levels of customer satisfaction and service quality
Maintain accurate records in CRM systems
Handle patient concerns with empathy and prompt resolution
Required Skills
Valuable communication skills (Hindi basic English)
Basic computer knowledge (MS Excel, Email handling, CRM tools)
Customer-centric approach with problem-solving attitude
Ability to multitask in a quick-paced environment
Eligibility
Graduate / Undergraduate (Fresher experienced both can apply)
Experience in healthcare/customer support is a plus
Working Details
Shift: Day shift / Rotational (as per requirement)
6 days working
How to Apply
Interested candidates can apply directly on Naukri.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Success Executive 4 Post Gurugram
🏢 Modern Diagnostic & Research Centre
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.