09 Oct
|
bgs honda
|
Bhopal
Company: BGS Honda Dealership
Experience: 1 Year
Department: Customer Relations
Key Responsibilities
Handle customer enquiries and provide proper information.
Attend customers at the showroom and understand their requirements.
Make follow-up calls to customers regarding enquiries, bookings, and deliveries.
Coordinate with the Sales and Service teams for customer requirements.
Handle customer complaints and ensure timely resolution.
Maintain customer records and update CRM/database regularly.
Take customer feedback and work towards improving customer satisfaction.
Inform customers about service schedules, offers, and key updates.
Support the team in achieving customer satisfaction and retention targets.
Requirements
1 year of experience in Customer Relationship/CRE role,
preferably in automobile industry.
Positive communication and customer-handling skills.
Basic computer and CRM knowledge.
Positive attitude and ability to work in a team.
Good Hindi and English communication skills.
Job Types: Full time, Permanent, Fresher
Pay: From ₹9,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Required)
Experience:
tele sales: 1 year (Required)
total work: 1 year (Required)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Required)
Work Location: In person
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