Essential Duties and Responsibilities:

• Functional Responsibilities

- Ensure store fulfillment rate is >95% in all months of the year

- Ensure all employees are onboarded comprehensively including a detailed onboarding on

Brand, Service Credo, Store Processes and Role Deliverables

- Ensure hiring of fit for purpose talent in all store roles

- Executing the functional training and onboarding plan for all store roles

- Executing the store incentive program in a manner it delivers the objective of driving sales and

improving customer experience

- Ensure proactive store jewelry talent mapping across top local players in the city/area where

brand will be launched/expanded

- Ensure completion of of POSH & Values investigations

- Working closely with HR Operations to drive high level of store compliance to Company

policies (e.g. attendance regularization) and S&E; Act and applicable labour laws

- Driving high rigor of product and sales training, using LMS and digital tools





- Drive high levels of engagement & Talent management initiatives in the store teams

- Lead annual store manpower and OHs budgeting and ensure compliance to budget

- Execute R&R; plans to reward and recognize store employees for outstanding sales

achievement and/or customer service

- Develop and manage talent development programs, including performance appraisals,

succession planning, and career development initiatives.

- Develop mechanism to track people productivity and lay out improvement plan for under

performers

- Serve as a point of contact for employee relations issues within the region.

- Drive employee retention and implement proactive measures to maintain a retention score

above 90%

- Monitor and report on key HR metrics, including cost, attrition, employee engagement scores,

and recruitment timelines, etc.

📌 Area Human Resources Manager - Pune
🏢 Novel Jewels (Aditya Birla Group)
📍 Pune