JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JD For Front Office ExecutiveA Front Office Executive (FOE) acts as the primary point of contact and "face" of an organization, managing the reception area, welcoming visitors, and handling communication. Key responsibilities include handling phone calls, scheduling meetings, managing incoming/outgoing mail, and performing clerical tasks.Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.The goal is to make guests and visitors feel comfortable and valued while on our premises.Key ResponsibilitiesVisitor Management: Greeting guests, issuing visitor badges, and maintaining the visitor log.Communication: Answering, screening, and forwarding incoming phone calls; managing emails and couriers.Administrative Support: Filing, scanning, copying, and updating documents.Scheduling: Organizing appointments and managing front-desk calendars.Front Desk Maintenance: Ensuring the reception area is clean and professional.Security & Safety: Maintaining office security by controlling access via the reception desk.
Keeping front desk tidy and presentable with all necessary material Greeting and welcoming desks as they approach the front deskAnswering questions and addressing complaintsKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Required Skills and QualificationsExperience: Previous experience in a similar role (1–5 years) is often required.Communication: Exceptional verbal and written communication skills.Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office equipment (printers, scanners).Professionalism: Solid interpersonal skills, a customer-centric attitude, and a professional demeanour.Education: A high school diploma or a bachelor's degree in hospitality or a related field. Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.G. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationMinimum Qualifications as requiredGraduation or Diploma in relevant fieldRelevant professional experience.Strong organizational skills.
Reporting:You will be reporting to the Estate Manager.Client :You will be working at Waterstones, which is a Commercial Property located at Marol Naka, Mumbai.Location: On-site –Mumbai, MHScheduled Weekly Hours:40If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at
[email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
📌 Front Office Executive (Maharashtra)
🏢 JLL
📍 Maharashtra