Support Lead (Pune)

Support Lead (Pune)

10 Oct
|
HCL
|
Pune

10 Oct

HCL

Pune

Job SummaryMaintenance Excellence / Focus: Work order Data Specialist - Junior Expert, 3-7 years of experienceKey ResponsibilitiesMaintain, govern, and continuously improve maintenance and work order system within enterprise systems (e.G., SAP PM, EAM, CMMS).Ensure the accuracy, consistency, and completeness of work orders and related external ordersDevelop and implement preventive maintenance plans and mobile solutionsAnalyze work orders, preventive maintenance plans in quality and identify opportunities to improve data integrity, standardization, and system utilization.Collaborate with maintenance, engineering, reliability, operations, and supply chain teams to establish and maintain fit-for-purpose approch.Generate and maintain reports, dashboards, and KPIs related to work orders, preventive maintenance plans and mobile solutionsParticipate in continuous improvement projects aimed at enhancing maintenance effectiveness and asset management processes.Ensure close collaboration other SAP systems owner e.G. SAP PS, SAP MM, SAP FI/COProvide Training and Support to sites except GermanyProvide 1st level supportPreferred Qualifications and CompetenciesDegree in Mechanical Engineering, Process Engineering, Industrial Engineering, Information Systems, or a related technical discipline.3-7 years of experience in Asset Master Data Management, Maintenance Excellence, Asset Management, Reliability Engineering, or Maintenance Planning environments.Strong understanding of maintenance and asset management processes, equipment structures, and asset hierarchies.Experience with SAP PM, EAM, CMMS, or similar maintenance management systems.Knowledge of master data governance, data quality management, and data standardization practices.Experience working in complex industrial, chemical,



manufacturing, or process industry environments.Robust analytical, organizational, and problem-solving skills.Attention to detail with a focus on data accuracy and process compliance.Ability to work effectively in international and cross-functional teams.Good English communication skills, both written and spoken.Nice-to-Have QualificationsExperience with SAP PM master data creation and governance.Knowledge of equipment BOMs, spare parts management, and maintenance planning processes.Experience with Power BI, Excel, data analytics, or reporting tools.Familiarity with reliability and asset management frameworks such as ISO 55000, RCM, or Maintenance Excellence methodologies.Key ResponsibilitiesKey ResponsibilitiesMaintain, govern, and continuously improve maintenance and work order system within enterprise systems (e.G., SAP PM, EAM, CMMS).Ensure the accuracy, consistency, and completeness of work orders and related external ordersDevelop and implement preventive maintenance plans and mobile solutionsAnalyze work orders, preventive maintenance plans in quality and identify opportunities to improve data integrity, standardization, and system utilization.Collaborate with maintenance, engineering, reliability, operations, and supply chain teams to establish and maintain fit-for-purpose approch.Generate and maintain reports, dashboards, and KPIs related to work orders, preventive maintenance plans and mobile solutionsParticipate in continuous improvement projects aimed at enhancing maintenance effectiveness and asset management processes.Ensure close collaboration other SAP systems owner e.G. SAP PS, SAP MM, SAP FI/COProvide Training and Support to sites except GermanyProvide 1st level supportSkill RequirementsOther Requirements

📌 Support Lead (Pune)
🏢 HCL
📍 Pune

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