Key Responsibilities:Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivationLead Customer MDM operations, SLA/KPI management, and backlog prioritizationImprove SAP ↔ Salesforce customer data flows and re‑implement push‑to‑SAP processesEnable bulk account creation and standard onboarding workflowsEstablish data governance policies, stewardship model, and approval workflowsDrive data quality dashboards and remediation initiativesPartner with Sales, Finance, Compliance, and OperationsCoordinate MSP delivery and internal resources for executionBasic QualificationsRequired Qualifications & Experience6–10 years experience in Customer MDM / CRM data governanceStrong exposure to SAP Business Partner, Salesforce Account model,



EBX or similarExperience managing hierarchies, data quality, and global customer onboardingStrong business partnering and leadership capabilityPreferred CharacteristicsDeep functional and technical understanding of MDM for large & complex organizationEffective stakeholder and vendor managementContinuous improvement mindset and solid sense of ownership.Along with managing day-to-day operational needs, be able to improve short-to-long termStrong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.

📌 Customer – Master Data Management (Mdm) Lead (Pune)
🏢 Perkin Elmer Italia
📍 Pune