Job DescriptionAssistant Manager Front Office plays a key leadership role in the day-to-day operations of the hotel, acting as the Manager on Duty during assigned shifts. This position ensures that all departments operate efficiently and that guest experiences meet brand standards. The Assistant Manager Front Office handles guest concerns, supports the operational team, and ensures a protected and smooth environment for both guests and colleagues.Key Responsibilities:Act as the Manager on Duty and oversee hotel operations during shiftsHandle and resolve guest complaints and feedback in a professional and timely mannerCoordinate with Front Office, Housekeeping, Engineering, F&B;,



and Security to ensure seamless operationsEnsure guest satisfaction and provide personalized service in line with hotel standardsMonitor room availability, overbooking, and ensure smooth check-in/check-out processesSupport emergency procedures and uphold safety and security protocolsSupervise front-line colleagues and provide guidance as neededReview daily reports, handovers, and ensure proper documentation of incidentsMaintain a strong presence in public areas, assisting guests and supporting staffReport any major incidents or service challenges to senior management

📌 Assistant Manager - Front Office (Jaipur)
🏢 Accor
📍 Jaipur