This is a remote position.

Service Now SOM Developer

Job Details

- Employment Type: Contract

- Work Mode: Remote

- Location: Offshore

- Shift Timing: 12:30 PM to 9:30 PM IST

- Total Experience Required: 2–4 years overall, with relevant Service Now experience

- Relevant Experience Required: 2–4 years in Service Now SOM / Service Operations Workspace

- Mandatory Certification: Service Now Certified System Administrator (CSA) preferred/required as per project

Job Summary We are looking for a Service Now SOM Developer with 2–4 years of experience to join our Service Now delivery team. The candidate should have hands-on experience with Service Now SOM (Service Operations Workspace) and a good understanding of Service Now development and configuration. The role will involve working with senior developers and architects to configure, customize, test, and support SOM solutions based on business requirements.

Key Responsibilities

- Work on Service Now SOM / Service Operations Workspace configuration and development.

- Configure and customize SOM workspace components based on requirements.

- Develop and maintain Service Now components such as Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, etc.

- Work with Flow Designer and basic Service Now integrations.





- Support development and configuration of workspace pages, forms, lists, and related UI components.

- Troubleshoot and resolve technical issues during development and production support.

- Participate in unit testing, defect fixing, deployments, and documentation.

- Work closely with senior developers, functional consultants, and business teams.

- Follow Service Now development standards and best practices.

Requirements

- 2–4 years of Service Now development experience.

- Hands-on experience with Service Now SOM / Service Operations Workspace.

- Good understanding of Service Now platform configuration and development.

- Strong knowledge of Java Script and basic Glide APIs.

- Experience with Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and UI Actions.

- Basic understanding of Flow Designer and REST APIs.

- Good understanding of Service Now tables, forms, lists, roles, and update sets.

- Valuable troubleshooting and communication skills.

Preferred Qualifications

- Service Now Certified System Administrator (CSA) certification.

- Experience with UI Builder / Now Experience Framework.

- Exposure to ITSM, CSM, FSM, or other Service Now modules.

- Experience working in Agile/Scrum teams.

📌 ServiceNow SOM Developer (India)
🏢 FyerX
📍 India