Overview

A telecaller acts as the first point of contact between a company and its customers, handling sales, lead generation, follow-ups, and customer support over phone calls. They maintain records, explain products/services, and help drive conversions.

Key Responsibilities

Make outbound calls and handle inbound queries.

Pitch products/services and explain offers clearly.

Generate, qualify, and follow up on leads.

Maintain daily call logs and update CRM systems.

Resolve customer questions and provide support.

Schedule appointments, demos, or callbacks.

Meet daily/weekly call and conversion targets.

Collect customer feedback and relay it to relevant teams.

Required Skills & Qualifications

Explicit verbal communication and confident phone manner.

Good listening, persuasion, and patience.

Basic computer skills (MS Office, CRM tools).

Fluency in kannada and english languages.

Ability to handle rejection and work toward targets.

Minimum 12th grade education; graduation preferred.

Pay: ₹8,600.00 - ₹32,000.00 per month

Benefits:

- Paid time off

Work Location: In person

📌 Tele Caller Executive (Bengaluru)
🏢 KANNADA MENTAL HEALTH
📍 Bengaluru