Job Purpose

- Reporting to the Account Director, you will be part of a local in-market team supporting the delivery of a major outsourced marketing services contract, covering the key categories of Print, POS and Promotional Merchandise.

Job Duties

- Engaging with local client stakeholders to take new briefs, provide quotations and manage live orders through to activation in market.​
- Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team. ​
- Ensure that your individual Sales and Profit Budget is exceeded and that all costs related to your orders are strictly controlled.​
- Ensure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines. ​
- Provide professional presentations to customers. ​
- Maintaining and updating database of local suppliers and managing the relationships
- Liaise with suppliers and have robust negotiation skills​
- Process orders and invoices​




- Ensure all orders are tracked and reported against set contractual obligations​
- Produce accurate customer quotations and ensure quality samples and artwork for proposals. ​
- Communicate order status to all departments to ensure timely delivery of orders. ​
- Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales. ​
- Develop and maintain accurate, legible customer files. ​
- Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports to the Sales Manager in a timely fashion.

Experience:

- Client Management: 5 years (Required)
- Account Management: 5 years (Required)
- POSM, GWP, Print, Promotional Goods: 5 years (Required)

Work Location: Hybrid remote in Mumbai, Maharashtra

📌 Account Manager (Mumbai)
🏢 Link Worldwide
📍 Mumbai