Receptionist / Front Office Executive

Location: Reen Resorts, Thekkady

Employment Type: Full-time

Experience: 1–2 years in Front Office preferred

Salary: ₹16,000 – ₹17500 per month (depending on experience)

Food: Provided

Accommodation: Provided

Job Responsibilities:

Welcome guests and handle check-in/check-out procedures.

Handle room reservations, guest enquiries and requests.

Attend telephone calls and WhatsApp/email enquiries professionally.

Provide information about resort facilities, activities and nearby attractions.

Handle guest complaints and ensure timely resolution.

Maintain guest records, booking details and front-office registers.

Handle basic billing/payment-related activities.

Ensure proper shift handover and maintain front-office cleanliness.

Maintain professional grooming and excellent customer service standards.

Requirements:

Good communication skills.

Basic computer knowledge.

Good customer-handling and interpersonal skills.

Pleasant personality and professional attitude.

Pay: ₹16,000.00 - ₹17,000.00 per month

Perks:

- Food provided

Work Location: In person

📌 Receptionist (Thekkady)
🏢 Reen Resorts
📍 Thekkady