1. Job Purpose

To manage the day-to-day operations of the resort’s restaurant, ensuring excellent guest service, consistent food and beverage quality, efficient staff management, hygiene compliance, and achievement of revenue and profitability targets. The Restaurant Manager will ensure a smooth dining experience for in-house guests, walk-in customers, corporate groups, and banquet guests.

2. Key ResponsibilitiesA. Restaurant Operations

- Oversee daily restaurant operations, including breakfast, lunch, dinner, and special dining arrangements.
- Ensure timely service, proper table setup, cleanliness, and qualified presentation.
- Coordinate with the kitchen team for food preparation, buffet arrangements, menu availability, and timely service.
- Supervise restaurant opening and closing procedures, including cash reconciliation and operational checklists.
- Manage buffet operations for groups, corporate events, and guests on MAPAI/APAI meal plans.
- Ensure smooth coordination with Front Office, Housekeeping, Kitchen, Banquets, and Sales teams.

B. Guest Satisfaction and Service Quality

- Maintain high standards of hospitality and personalized guest service.
- Handle guest complaints professionally and resolve service issues promptly.
- Monitor guest feedback, online reviews, and satisfaction levels.
- Train staff in restaurant etiquette, menu knowledge, suggestive selling, and service standards.
- Ensure special requests, dietary requirements, and VIP guest arrangements are handled appropriately.

C. Revenue Generation and Cost Control

- Achieve restaurant revenue targets through upselling, promotions, and improved guest engagement.
- Monitor food and beverage costs, portion control, wastage, and consumption.
- Ensure accurate billing, POS usage, cash handling, and settlement of guest accounts.
- Monitor complimentary items, discounts, void bills, and staff meals as per hotel policy.
- Control operating expenses while maintaining service quality.




- Identify opportunities to increase restaurant sales from walk-in guests, in-house guests, and group bookings.

D. Staff Management and Training

- Supervise restaurant captains, stewards, and other service staff.
- Prepare duty rosters, manage attendance, and ensure adequate staffing during peak hours.
- Conduct daily briefings and regular training sessions.
- Monitor staff grooming, punctuality, discipline, and productivity.
- Support recruitment, onboarding, performance evaluations, and development of team members.

E. Hygiene, Safety and Compliance

- Ensure compliance with FSSAI requirements and hotel hygiene standards.
- Maintain cleanliness of dining areas, service stations, buffet counters, glassware, crockery, and cutlery.
- Ensure proper food handling, pest-control practices, and sanitation procedures in coordination with the kitchen team.
- Monitor temperature logs, cleaning schedules, and other applicable food safety records.
- Ensure safe storage and handling of beverages and service equipment.
- Report maintenance issues and ensure corrective action is taken promptly.

F. Inventory and Coordination

- Monitor restaurant operating supplies, cutlery, crockery, glassware, linen, and beverages.
- Conduct periodic stock checks and report shortages, breakages, and discrepancies.
- Coordinate with Purchase and Stores for timely replenishment and inventory control.
- Verify requisitions and ensure proper storage and stock rotation.
- Maintain records of breakages, wastage, complimentary consumption, and departmental expenses.

G. Banquets and Group Operations

- Coordinate restaurant and food service requirements for corporate groups, tour groups, weddings, and social events.
- Ensure buffet setups, meal timings, menu specifications, and special arrangements follow approved event orders.
- Work closely with Sales and Banquets teams to execute group dining requirements.
- Ensure all inclusions and supplements are served according to the confirmed package and hotel policy.

Pay: ₹25,000.00 - ₹33,000.00 per month

Work Location: In person

📌 Restaurant Manager (Goa)
🏢 Le Seasons Beach Resort
📍 Goa