Divya Housing Agency is looking for a responsible and organized Back Office Assistant to handle property data, CRM updates, incoming leads, client follow-ups, property inventory and coordination with online property portals.

The candidate should be comfortable working on Excel, CRM systems, property portals, WhatsApp, email and making professional calls to prospective clients.

Key Responsibilities

1. Data Entry & Documentation

- Maintain and update property-related Excel sheets and records.
- Enter and organize property details, owner information, pricing, status and other relevant data.
- Maintain proper records of incoming enquiries, follow-ups and lead status.
- Keep property-related documents and information updated and organized.

2. CRM & Website Management

- Update the existing CRM with new property enquiries and leads.
- Update client requirements, follow-up status and remarks in the CRM.
- Add and update property listings and relevant information on the company website.
- Ensure existing property and client data remains accurate and updated.

3. Lead Calling & Follow-Up

- Call prospects from existing company data and incoming enquiries.
- Follow up with clients regarding their property requirements.
- Understand basic requirements such as BHK, location, budget and purchase/rental requirement.
- Maintain proper follow-up records and update the status after every interaction.
- Follow up with prospects without being overly pushy or repetitive.

4. Lead Assignment & Team Coordination

- Assign new leads to the appropriate sales team member.
- Coordinate with the sales team regarding new enquiries.
- Follow up with team members for lead status and updates.
- Maintain records of lead allocation,



client response, site visits and follow-up status.

5. Property Inventory & Portal Research

- Search property portals for new property inventory and potential prospects.
- Identify suitable properties based on client requirements.
- Collect and update property details from online portals.
- Monitor existing listings and identify properties that need updating or removal.

6. Property Portal Coordination

- Coordinate with external property portals and their support teams.
- Follow up regarding property listings, updates, account-related issues and portal requirements.
- Ensure regular updating of property inventory across relevant portals.

7. General Office Support

- Handle routine back-office activities related to property sales and rentals.
- Coordinate through phone calls, WhatsApp and email as required.
- Assist the team with day-to-day property-related administrative work.

Candidate Requirements

- Good knowledge of MS Excel and basic computer operations.
- Comfortable using WhatsApp, Email and Internet/Google search.
- Valuable communication skills and professional telephone manner.
- Ability to maintain accurate records and follow instructions.
- Good typing and data-entry skills.
- Should be organized, responsible and willing to learn.
- Previous experience in real estate, telecalling, back office, CRM or property portals will be an advantage.
- Freshers with good communication and computer skills may also apply.

Working Days

Tuesday to Sunday: Working
Monday: Weekly Off

The candidate must be comfortable working on Sundays, as Sunday is a working day for this position.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Back Office Executive (Malad West)
🏢 Divya Housing Agency
📍 Malad West