We are looking for a Finance Administrator to support the administration and progression of UK mortgage applications. Excellent spoken English is essential for this role. The successful candidate must be have the ability to communicate professionally with UK clients. The successful candidate will work closely with qualified mortgage advisors, UK-based clients, lenders, solicitors, estate agents, and other third parties to ensure cases are processed accurately and efficiently.

Key Responsibilities

- Provide administrative support for UK mortgage applications.
- Communicate professionally with UK-based clients by telephone and email.
- Review and organize client documentation and financial information.
- Check documents for completeness, accuracy, and required information.
- Liaise with lenders, solicitors, estate agents, clients, and other relevant parties.
- Follow up on outstanding documents and information.
- Monitor case progress and maintain accurate case records.
- Update internal systems and spreadsheets with case information.
- Assist qualified mortgage advisors with day-to-day case administration.




- Support compliance and quality-control processes as directed.
- Maintain strict confidentiality when handling client and financial information.
- Ensure cases are progressed efficiently and within required timescales.

Candidate Requirements

- Previous UK client-facing experience is preferred.
- Excellent spoken and written English.
- Confident and skilled telephone manner.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Good working knowledge of Microsoft Excel and Word.
- Ability to manage multiple cases and deadlines.
- Professional approach to handling confidential information.
- Willingness to learn and develop knowledge of the UK mortgage process.
- Reliable, proactive, and able to work effectively as part of a team.

Starting Salary: ₹30,000/month during training
Post-Training: Performance-based salary revision, with earning potential of up to ₹50,000/month.

Pay: From ₹30,000.00 per month

Work Location: Hybrid remote in Thiruvananthapuram, Kerala

📌 Finance Administrator (BPO/Customer Service Experience) (Thiruvananthapuram)
🏢 Important Company of the Sector
📍 Thiruvananthapuram