Role Overview

Skillofy_AI is seeking a passionate, target-driven, and student-focused Admissions Counselor to guide prospective learners through the program selection and enrollment journey. This role is central to Skillofy_AI's growth mission — serving as the first point of meaningful contact for learners who are looking to transform their careers through digital skills training. The ideal candidate combines consultative selling with genuine empathy, helping students make confident enrollment decisions across our portfolio of AI, Data Science, Cloud Computing, Digital Marketing, and other industry-aligned programs.

Key Responsibilities

1. Student Counseling & Enrollment

✔ Engage with prospective learners through inbound/outbound calls, WhatsApp, and email to understand their career goals

✔ Conduct consultative counseling sessions to assess learner needs and recommend the most suitable program

✔ Guide students through the complete admission process — from inquiry to enrollment confirmation and payment

✔ Handle objections with empathy and product knowledge to convert interested prospects into enrolled learners

✔ Conduct follow-ups with leads at every stage of the funnel to ensure timely conversions

✔ Maintain detailed and accurate CRM records for every lead interaction, status, and outcome

2. Lead Management & Pipeline Handling

✔ Work on assigned lead buckets daily, ensuring 100% lead coverage and timely follow-up

✔ Categorise and prioritise leads based on intent, urgency, and program fit

✔ Achieve daily call connect targets and ensure quality interactions with every prospect

✔ Track and report daily lead pipeline, conversion ratios, and revenue progress to the reporting manager

✔ Collaborate with the marketing and operations teams to flag lead quality issues and suggest improvements

3. Relationship Management & Post-Enrollment Support

✔ Build rapport with learners to ensure a positive and seamless admission experience





✔ Coordinate with internal teams to resolve learner queries related to course content, schedules, and access

✔ Gather learner feedback post-enrollment to improve the counseling and onboarding process

✔ Represent Skillofy_AI's brand values — trust, expertise, and learner-centricity — in every interaction

Skills & Qualifications

Must-Have

✔ Robust interpersonal and communication skills — ability to build instant rapport with diverse learners

✔ Proven consultative sales or customer service experience — minimum 1 year (EdTech strongly preferred)

✔ Ability to handle objections effectively and confidently guide prospects toward a decision

✔ Self-motivated and accountable — able to work independently in a 100% remote environment

✔ Proficiency in maintaining CRM records and tracking lead status accurately

✔ Bachelor's degree in any relevant field or equivalent professional experience

Good to Have

✔ Prior experience in EdTech, online education, or training industry sales/counseling

✔ Familiarity with CRM platforms such as Zoho CRM, LeadSquared, or similar tools

✔ Understanding of Data Science, AI, Machine Learning, or other tech education programs

✔ Knowledge of the digital skills and upskilling landscape in India

✔ Multilingual communication ability (Hindi + English proficiency preferred).

Ideal Candidate Profile

✔ 1–3+ years of experience in sales counseling, admissions, or inside sales roles

✔ Background in EdTech, higher education, or training industry strongly preferred

✔ Empathetic listener and persuasive communicator with a genuine interest in learner success

✔ Target-driven mindset with high accountability and consistent delivery on KPIs

✔ Passionate about education, digital skills, and transforming learner career outcomes

✔ Comfortable with high call volumes, fast-paced environments, and daily performance tracking

Pay: From ₹15,000.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Work from home

Education:

- Bachelor's (Preferred)

Experience:

- Admission Counselor: 1 year (Preferred)

Work Location: Remote

📌 Admission Counselor (India)
🏢 skillofy_ai
📍 India