Front Office Executive – Student Counsellor

Job Type: Full-time
Work Location: On-site
Experience: Freshers to 3 years
Industry: Education / Training / EdTech

We are looking for a confident, friendly, and well-spoken Front Office Executive – Student Counsellor to join our training institute.

This is a student-facing, communication, counselling, and admissions-focused role. The candidate will interact with students and parents, understand their career goals, explain our training programs, handle enquiries, conduct follow-ups, schedule counselling/demo sessions, and support the admissions process.

Key Responsibilities

- Welcome and assist students, parents, and visitors at the institute.
- Handle student and parent enquiries through phone, WhatsApp, and in-person interactions.
- Understand students' educational background, career interests, and requirements.
- Explain courses, curriculum, duration, training methodology, projects, career opportunities, fees, and batch schedules.
- Conduct basic career and course counselling and help students select suitable training programs.
- Convert enquiries into counselling appointments, demo sessions, and admissions.
- Make regular follow-up calls to interested and prospective students.
- Coordinate demo classes, counselling sessions, and admission activities.
- Maintain accurate daily enquiry and follow-up records.
- Update student information in Excel, Google Sheets, CRM, or internal systems.
- Coordinate with trainers, counsellors, and the management/admissions team.
- Explain admission procedures and ensure smooth coordination throughout the admission process.




- Maintain professional communication with students and parents.
- Ensure the front office is organized and welcoming.
- Support basic administrative activities whenever required.

Skills & Qualifications

- Good verbal and written English communication skills.
- Confident, friendly, and professional personality.
- Good listening, interpersonal, and counselling skills.
- Ability to communicate with students and parents confidently.
- Comfortable making phone calls and conducting regular follow-ups.
- Basic knowledge of MS Office, Excel, and Google Sheets.
- Ability to explain information clearly and simply.
- Positive attitude and willingness to learn.
- Comfortable working in a target-oriented environment.

Preferred Skills

Knowledge or interest in any of the following will be an advantage:

- Cybersecurity
- Workday
- Data Engineering
- IT Training
- Career Counselling
- Student Admissions
- Education Sales
- Inside Sales
- Customer Service
- Telecalling

Technical knowledge is not mandatory. Training about our courses and counselling process will be provided.

Who Can Apply?

Freshers: Candidates with good communication skills and a strong interest in student counselling, customer interaction, or education sales are welcome to apply.

Experienced Candidates:



Candidates with 1–3 years of experience in any of the following are preferred:

- Front Office
- Student Counselling
- Education / EdTech
- Admissions
- Inside Sales
- Customer Service
- Telecalling
- Training Institutes
- Educational Consultancies

Candidates who have worked with training institutes, colleges, universities, EdTech companies, or educational consultancies are encouraged to apply.

Languages

- English – Good communication preferred
- Telugu – Advantage
- Hindi – Advantage

Working Style

This is an on-site role involving regular interaction with students and parents.

The typical workflow will be:

Walk-in / Enquiry → Understanding Student Requirement → Course Counselling → Course Explanation → Demo Coordination → Follow-up → Admission Coordination

Candidates should be comfortable with regular student interaction, phone calls, WhatsApp communication, and follow-ups.

What We Offer

- Complete training on our courses and counselling process.
- Professional and supportive working environment.
- Prospect to develop communication, counselling, sales, and admissions skills.
- Career growth opportunities based on performance.
- Opportunity to build experience in the education and professional training industry.

Ideal Candidate

The ideal candidate is someone who is confident, approachable, patient, a good listener, and comfortable talking to students and parents. You should enjoy helping people understand their career options and be willing to learn about technology and skilled training programs.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Student Relationship Executive (Jogulamba Gadwal)
🏢 VV Vision Solutions
📍 Jogulamba Gadwal