QUALIFICATION: DEGREE

WORK EXPERIENCE :FRESHER

WORK TIME: 9:30 TO 5:30

RESPONSIBILITIES OF A TELE CALLER

- Receiving inbound calls and responding to customer inquiries.
- Explaining products or services, including features, benefits, pricing, and offers.
- Generating and following up on leads to convert prospects into customers.
- Understanding customer requirements and recommending suitable products or services.
- Scheduling appointments, demos, or meetings for the sales team.
- Maintaining customer records and updating call details in CRM or company systems.
- Handling customer complaints and concerns professionally and directing complex issues to the appropriate department.
- Following up with customers regarding enquiries, orders, payments, or services.
- Achieving daily/monthly call and sales targets set by the organization.
- Conducting customer surveys and collecting feedback when required.




- Preparing call reports and sharing relevant information with supervisors or managers.
- Maintaining professional communication and representing the company's brand positively.
- Following company policies and communication scripts while ensuring accurate information is provided.
- Good communication and listening skills
- Fluency and clarity in the required languages
- Customer-service orientation
- Basic computer and CRM skills
- Patience and problem-solving ability
- Ability to handle rejection and work with targets
- Professional telephone etiquette

Pay: From ₹10,000.00 per month

Benefits:

- Cell phone reimbursement
- Versatile schedule
- Internet reimbursement

Work Location: In person

📌 Tele Caller Executive (Kozhikode)
🏢 Wayami academy
📍 Kozhikode